Important for understanding how our phone calls convert into leads and sales.
If calls are important to your business, then CallTrackingMetrics (CTM) – or any call tracking software for that matter – is crucial for understanding how calls convert into leads and sales.
CTM allows you to sync lead/customer data with the major PPC channels and CRM softwares, like Google, Microsoft, HubSpot, Pipedrive and Facebook.
CTM also has a direct integration with Google Analytics and Looker Studio, which means being able to see call attribution data across most of your digital marketing infrastructure
And more importantly, being able to report call KPIs (first call, repeat call, length of call, call quality) effectively.
CTM may not be useful for advertisers whose customer journey is 100% online.
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